GoPro Hero3 White Edition overview

Number of problems: 6

Number of solved problems: 5

Number of unsolved problems: 1

Problem resolution: 83%

Compared to other camcorders and video cameras:

GoPro Hero3 White Edition: Likelihood of getting a solution

Excellent 
Ranking: 10th out of 100
Most likely to get a solution:
Toshiba Camileo X200 - problem resolution score of 100%
Least likely to get a solution:
Samsung HMX-F90 - 5 out of 29 problems solved
Common problems with the GoPro Hero3 White Edition


Solutions for the GoPro Hero3 White Edition
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Problem: My camcorder won't focus on close-up objects

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Solution 1: Your camcorder's autofocus is probably having problems locking on to objects in the foreground. In the settings menu, choose the macro function where available. You'll see it shown with an icon of a small flower.
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Problem: Out of space.

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Solution 1: You need to back up your recordings. Copy them to a computer. If you record them to a DVD, don't rely on this to store your precious videos. Recordable DVDs degrade over time.
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Problem: Battery keeps running out too quickly.

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Solution 1: Rechargable batteries have a limited life and they hold their charge less and less as their life goes on. You probably need a new battery.

To help your battery last longer, try to charge it fully every time and don't stop it charging when it's not finished.

If your unit is brand new, it might have a faulty battery. Contact your retailer.
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Problem: I can't watch videos on my computer

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Solution 1: Your computer might not have the right software installed to watch the kind of video your camera takes. Install the software that came with your camera, or as an alternative, Google "VLC" for a great video player that will install on most computers and play almost all kinds of video.
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Problem: I can't transfer videos to the computer via USB.

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Solution 1: 1) Check your USB cable is plugged in fully.
2) Check your camera is connected to a power source, the best is mains power (even if your camera has a good battery).
3) You might have to put the camera into "play" more (rather than "record" mode.
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Problem: Go pro 3 white when recording produces faint horizontal lines intermittently but not on every video i shoot.
Also had a red vertical line appear several times on the lower right hand side of video almost like a red flash or flare.
Latest firmware version recently installed version 3
This has only happened whilst in use mounted to a zenmusse h3 2d gimbal on a multi-rotor.
The gimbal charges the camera whilst in flight
Recording at 720 @ 60 fps.
Does the camera have a fault or is there another problem
Any ideas as i dont really want to have to buy a new camera.

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