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Common problems with the Vivikai HD-613
Unsolved problem list for the Vivikai HD-613
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There are no unsolved problems listed on our records for this camcorder and video camera. To submit a problem or give a solution for an unsolved problem, please see the section below.




Solutions for the Vivikai HD-613
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Problem: My camcorder won't focus on close-up objects

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Solution 1: Your camcorder's autofocus is probably having problems locking on to objects in the foreground. In the settings menu, choose the macro function where available. You'll see it shown with an icon of a small flower.
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Problem: Out of space.

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Solution 1: You need to back up your recordings. Copy them to a computer. If you record them to a DVD, don't rely on this to store your precious videos. Recordable DVDs degrade over time.
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Problem: Battery keeps running out too quickly.

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Solution 1: Rechargable batteries have a limited life and they hold their charge less and less as their life goes on. You probably need a new battery.

To help your battery last longer, try to charge it fully every time and don't stop it charging when it's not finished.

If your unit is brand new, it might have a faulty battery. Contact your retailer.
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Problem: I can't watch videos on my computer

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Solution 1: Your computer might not have the right software installed to watch the kind of video your camera takes. Install the software that came with your camera, or as an alternative, Google "VLC" for a great video player that will install on most computers and play almost all kinds of video.
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Problem: I can't transfer videos to the computer via USB.

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Solution 1: 1) Check your USB cable is plugged in fully.
2) Check your camera is connected to a power source, the best is mains power (even if your camera has a good battery).
3) You might have to put the camera into "play" more (rather than "record" mode.
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